Your business and ours have a lot in common.
We both are committed to serving customers at a high level.
Chances are, like us, many of you reading this represent a small business or small, close-knit team within a large organization.
Over the last year and a half our team at Utility Survey Corp. has invested significant time, energy and even financial resources to recommit to our high-level of operating expectations for how we do business (in recent months you may have even read about our proprietary 10-Step Utility Locating Protocol.)
Just the other day, I read a blog article that got me thinking.
It got me thinking about how we, as small business operators, must approach our jobs to ensure repeat business.
It got me thinking about how we need to show up to serve our customers at the highest level.
The article got me thinking about how much easier it was for me when I was running a large business many years ago, compared to this much smaller business I have today (and it has nothing to do with the younger generation).
I think you’ll enjoy the article as much as I did.
This article may even get you thinking about similar things for your business.
Click this link to read it now.
I’ve made it required reading for my staff, you may want to do the same.
Garry Williams
President
Utility Survey Corp.
